![]() ![]() Once the player restarts, reconnect it to your computer.Insert a small paperclip into the slot and press gently to restart the player.Disconnect the player from your computer.No data is erased and no applications are removed. A soft reset procedure will close all open or running applications and services, and then restart the Walkman player. If the issue still occurs after trying the steps above, you can try a reset on your player.Check for available space on the player using Windows Media® Player, Media Go™, or My Computer. (Skip this step if your player isn't recognized by any software).This setting is only available on the NWZ X series and some NWZ E series Walkman players.Set the portable player to USB Connection Mode.In this case, disconnect the player from your computer and then reconnect it. Note: For the NWZ-W262 and W263: The OPR lamp will light red, indicating that battery is starting to charge, even if the connection wasn't made properly. Connect the portable player to the computer using the supplied USB cable.Check the connection status after each step. If the player isn't recognized or doesn't begin to charge after waiting five minutes, press the reset button to reset the player.įollow the steps below if this isn't the first time using your player and it was working properly with your computer at previously with no major changes performed, such as restoring the operating system or replacing a hard drive. On models with a display, the display will remain blank.If the player wasn't used for a long time.It is the first time using the portable player.For some models, it may take up to five minutes for it to be recognized or start charging for the following reasons:.In this case, a different procedure is available to correct this issue. If the portable player was connected to the computer and recognized as a Mass Storage Class (MSC) device it will not function properly. ![]() To function properly, the computer must recognize your Walkman® player as a Media Transfer Protocol (MTP) device.If the New Hardware Wizard appears and is prompting for a location of the driver, point to the following directory: C:/WINDOWS/INF.Follow the steps in this article if the software below doesn't recognize your portable player: ![]()
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